Shipping policy
To track the process of your order:
- If you added your phone number or email, you will receive shipping updates after your order has been shipped.
- If you downloaded the Arrive App, you can check your order status from the app.
POSSIBLE DELAYS
- We do our best to ensure the timely delivery of all orders. When selecting our free shipping option, please note that it may take longer than the standard shipping of 2 to 10 business days. This includes the time frame provided for international shipping options. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.